SKYFALL
EXPERTS IN
Cloud Contact Centre
Cloud based contact center management offers clients the ability to efficiently manage resources across geographies and time zones, to automate and optimize scheduling and get maximum productivity while delivering outstanding customer experiences. With cloud based flexibility, clients can quickly build their contact center, fully integrate with their existing infrastructure and bring key staff and data together on the same platform.
-
100% cloud based administration, many with mobile portals for easy management
-
Infinite scalability
-
PCI, HIPAA & SOX compliance
-
Automate workflow, manage inbound or outbound campaigns
-
Little to zero upfront expense
-
State of the art technology with easy scalability
-
Third party platform integration for email, CRM, etc.
-
No IT expertise required to implement and maintain
​
​
Skyfall work with all the leaders in this space, 8x8, Ring Central, Cisco WxCC & WxCCE, Mitel, Vonage, Fusion, Call One and more.